Frequently Asked Questions
General
All prices are displayed in U.S. dollars.
Orders
orders ship with DHL after a 1-3 business day processing time. After the processing time they are shipped and delivered according to the delivery and courier method selected at checkout.
Before contacting us please check your spam/junk inbox as sometimes emails tend to be delivered there. If you did not receive a confirmation email please contact us at [email protected] for further assistance.
Shipping and Delivery
Once your order has been shipped, you will receive the tracking information via email. Please check your spam/junk inbox as sometimes the emails are delivered there. If you still need assistance tracking your order, please contact us at [email protected]
Yes! We offer international shipping on all orders.
Customs duty fees are not calculated at checkout and are not included in the final price of the order. They are the responsibility of the receiver and are collected by the courier at the time of delivery.
Product and Fit
You may reference our size guide. On each product page there is a size guide for reference on our sizing measurements. You may also email us at [email protected] for sizing assistance and recommendations.
Yes! We offer sizes 32-50 (FR) upon request. Please contact us at [email protected] for more information.
We recommend professional dry cleaning only